News & Announcements

Important information from the Community Bankers of Michigan

Michigan Community Banks are there for you amid COVID-19 crisis

Today all of us in Michigan and across the country are dealing with the invisible threat of a global pandemic. We pray for a vaccine and effective treatment protocols for COVID-19 and for the swift recovery of those who are infected with or impacted by the virus.

As bankers who live and work in Michigan, we have a duty to safeguard the Michigan economy and the millions of people who rely upon it — our friends, our neighbors, and our loved ones. Michigan is our home, just like it is yours, and we will do everything we can to help Michigan residents in this crisis.

The top priority of the Community Bankers in Michigan is to protect the health and well-being of our banks, our bank customers, and every resident of our great state. Michigan community banks in all parts of the state have taken significant safety and service measures such as; expanded drive-thru banking hours and opening more drive through lanes, and keeping their bank lobbies open but often going to lobby visits by appointment to protect customers and employees. Banks have increased staffing in their call centers and expanded calling hours in many cases to help their communities. Most banks have called their business clients, farm clients, and non-profit/charity/church clients to check on their needs and have contacted local government officials to stay up to speed with the latest developments in their community. We are working with government and regulators to relax rules that will help keep bankers and customers safe – like not requiring appraisers to enter a home to complete a real estate appraisal for a mortgage for example.  In addition to their responsibility to keep customers and employees safe, community banks are also making special arrangements with customers who still depend on personalized banking services such as the elderly or those dealing with disabilities.

Customers can help their banks better serve their communities by doing their part to keep banking safe for all. Clean your hands before you go to the bank or handle cash, wipe down atm’s before and after you use them, do your banking using electronic banking, use your banks web site for transactions and information, send an email with your request, or call your bank. If you have a banking need that requires a lobby visit – make an appointment with the bank and please do not visit the bank if you are sick or not feeling well. Businesses can use night deposit boxes, courier services, or armored car services provided by their bank to minimize trips to the bank. Your bank will work with you to accommodate your banking needs – call them and they will respond.

Community banks have been working around the clock to implement pandemic protocols, which address not only hygiene and cleanliness for customers and employees, testing procedures, checking back-up systems in case any critical system is impacted, and they have also looked at how to accommodate all types of customers so they can maintain access to vital banking services.

The Community Bankers of Michigan (CBM) has been in constant communication with our banks, giving them practical advice and access to resources. Our staff has been working long hours and keeping well-connected with our banks to share best practices for keeping customers well served and safe, and for making sure bank employees are informed on the best ways to serve clients while they stay safe and healthy.

Our responsibilities do not end there. Every day that our shops, restaurants and small businesses are shut down, families from all parts of Michigan face economic uncertainty. Layoffs rise and incomes decline. Communities are being hit hard. Those who escape the pandemic may still face significant economic hardships.

Communities, like people, must be kept healthy. I am very proud of the extraordinary flexibility that Michigan banks are extending to their small-business borrowers; farmers, non-profit organizations, and just recently even local municipal governmental units who are now facing revenue shortfalls. Banks are waiving certain fees or modifying repayment plans, adjusting payment due dates, or extending or increasing lines of credit to ease the pain of temporary layoffs. Michigan community banks are rising to every challenge this crisis presents.

Banks have plans for major business interruptions and they have activated them. Our Michigan banks are the strongest they have ever been and they are well prepared to serve the citizens of Michigan in this critical time. Every bank has plenty of liquidity and they are backed by the FDIC so your deposits are safe and sound in the bank. The FDIC Insurance is rock solid, safeguarding our customers’ deposits up to $250,000. The wrong thing for you to do would be to go grab a lot of cash from your bank account because you want your cash on hand. Criminals are also activating their plans and they will try to take advantage if you have a lot of cash on hand. And not just criminals who may try to steal your cash – cyber criminals are stuck in their house too, and they will be on the prowl trying to scam you so keep your wits about you. The best place for your money is in the bank!!!  The banks will be there through this crisis just as they were there through the last recession. No Michigan resident lost money in a bank deposit during the last crisis and you will not lose any money on deposit at your bank in this crisis either. Our banks are even better prepared this time around and you will once again see just how important your community bank is to rebuilding your community and your businesses after this crisis is over.

The pandemic has been especially hard on the elderly and disabled. Many feel isolated as they “self-quarantine.” Their comfort and convenience are our concern. They need access to banking. It is heartwarming to learn the extent to which our community banks are working to support Michigan residents with unique needs.

As the crisis has unfolded, the CBM has been in contact with the Department of Insurance and Financial Services (DIFS), federal regulatory agencies (FDIC, Federal Reserve, OCC), our Governor’s office, Michigan Congressional Representatives, and key state legislators. Our goal is to ensure that our banks can take bold measures to serve Michigan residents and communities and all of our legislative and regulatory leaders have  been very responsive and working hard to find creative solutions for your financial needs. Michigan community banks are taking extraordinary steps in these extraordinary times. They remain focused on the exceptional personal service that community banks are known for. Every person and every business has their own story and their own needs. Our Michigan community banks have the local decision making capabilities that give them more flexibility to work with their customers in these quickly changing times. They live and work in your community and they know how to best serve the needs of your community especially in the hard times.

I encourage consumers and business owners who have questions or who need special accommodations to call their local bank directly. The CBM stands ready to act along with all of Michigan’s banks. Working together with our local and state legislative leaders we will get through this crisis, no matter what it brings.  We will overcome nature’s worst, and show human nature at its best, through leadership and compassion for our fellow citizens.

We are MICHIGAN STRONG!!!

Submitted by:

Mike Tierney

President and CEO, Community Bankers of Michigan

michaeltierney@cbofm.org

Phone: 517-336-4430

Ability to Pay Options

A message to our customers.

As a community bank, our role is to provide solutions to meet the financial needs of our customers and the communities we serve.  If you are concerned about your ability to make a scheduled payment, as the result of the COVID-19 effect on your employment or business, please contact us at 888.422.2280. We have options to meet your needs during this time.

HCB Earns Highest 5-Star Superior Safety Rating!

Highpoint Community Bank
Recognized for Exceptional Performance
Indisputably One of the Nation’s Strongest Banks

 

March 2020: Coral Gables, Florida, BauerFinancial, Inc., the Nation’s Premier Bank Rating Firm, commends Highpoint Community Bank, Hastings, Michigan on its achievement of another 5-Star Superior Rating. Not only has Highpoint Community Bank earned Bauer’s highest (5-Star) rating for financial strength and stability, it has maintained that top rating for 42 consecutive quarters, sailing
through one of the most trying economic times of our lifetimes and giving it an added designation of “Exceptional Performance Bank”. This status is reserved for banks that have earned Bauer’s highest rating consistently for at least 10 consecutive years. It also indicates that Highpoint Community Bank is indisputably one of the strongest banks in the nation.

“As the president of BauerFinancial, I am often asked what it takes to be a 5-Star bank,” reflects Karen Dorway, president of the research firm. “Like so many other things in life, success in banking boils down to knowledge. Knowledge of banking, of course, but knowledge of its customers and the communities the bank serves are equally important. This intimacy enables the bank to steer
clear of danger and work with customers for a common goal. It’s what gets so many community banks, like Highpoint Community Bank, through the tough times unscathed.”

Highpoint Community Bank was established in 1886 and has been working side by side with neighbors and friends for 134 years, helping to make the community what it is today. Currently, Highpoint Community Bank operates through seven conveniently located offices in Bellevue, Caledonia, Hastings, Marshall, Middleville, Nashville and Wayland and can also be found online at highpointcommunitybank.com.

Highpoint Community Bank: “Your Hometown Bank Since 1886.”

Member FDIC and an Equal Housing Lender.

BAUERFINANCIAL, Inc., Coral Gables, Florida, the nation’s leading independent bank and credit union rating and research firm, has been reporting on and analyzing the performance of U.S. banks and credit unions since 1983. No institution can pay for or opt out of a BauerFinancial rating. Star-ratings are all available for free at bauerfinancial.com.

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BAUERFINANCIAL, INC. P.O. Box 143520, Coral Gables, FL 33114.

HCB Earns Highest 5-Star Superior Safety Rating!

5-Star Rated Highpoint Community Bank

A Bank You Can Trust

 

December 2019: Coral Gables, Florida, BauerFinancial, Inc., the Nation’s Premier Bank Rating Firm, proudly affirms that Highpoint Community Bank, Hastings, Michigan has once again earned its highest (5-Star) rating for financial strength and stability. Earning a 5-Star rating indicates this bank excels in areas of capital adequacy, profitability, asset quality and much more. Earning and maintaining this top rating for 41 consecutive quarters, means Highpoint Community Bank has done so continuously since December 2009. This achievement has secured an even higher designation for Highpoint Community Bank as an “Exceptional Performance Bank”. This title is reserved for banks that have earned Bauer’s top 5-Star rating for 40 consecutive quarters (ten years) or longer.

 

“Relationship banking is a lot like any other relationship,” notes Karen Dorway, president of BauerFinancial. “It’s much easier to maintain confidence and trust than to try to win it back. While a lot of Wall Street banks lost it, Highpoint Community Bank never did. In fact,” she continued, “a recent Federal Reserve survey found that while fewer than half of Big Bank customers were satisfied with their overall banking experience, the vast majority of community bank customers are satisfied. And, local businesses dealing with community banks not only reported the most satisfaction, but also the most success. Those findings didn’t surprise us. Community banks, Highpoint Community Bank included, are local small businesses themselves, so they have a definite leg up on outsiders.”

 

Highpoint Community Bank has been helping its neighbors and friends since it began in 1886. Today, after 133 years, it continues to provide a superior personal experience through seven conveniently located offices in Bellevue, Caledonia, Hastings, Marshall, Middleville, Nashville and Wayland and online at highpointcommunitybank.com.

 

Highpoint Community Bank: “Your Hometown Bank Since 1886.”

Member of the FDIC and an Equal Housing Lender.

 

BauerFinancial, Inc., Coral Gables, Florida, the nation’s leading independent bank and credit union rating and research firm, has been reporting on and analyzing the performance of U.S. banks and credit unions since 1983. No institution can pay for or opt out of a BauerFinancial rating. Star-ratings are all available for free at bauerfinancial.com.

 

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BauerFinancial, Inc. P.O. Box 143520, Coral Gables, FL 33114

HCB Earns Highest 5-Star Superior Safety Rating!

5-Star Highpoint Community Bank:
Doing the Right Thing

September 2019, Coral Gables, Florida: BauerFinancial, the Nation’s Premier Bank Rating Firm, commends Highpoint Community Bank, Hastings, Michigan on its achievement of another 5-Star Superior Rating. Not only has Highpoint Community Bank earned Bauer’s highest (5-Star) rating for financial strength and stability, it has maintained that top rating for 40 consecutive quarters giving it the  added status of being an “Exceptional Performance Bank”. This designation is reserved specifically for banks that have earned Bauer’s highest rating continuously for ten years or longer.

Earning and maintaining Bauer’s highest 5-Star rating indicates Highpoint Community Bank is one of the strongest banks in the nation.

“BAUERFINANCIAL would like to congratulate Mr. Mark Kolanowski, President and CEO and the entire team at Highpoint Community Bank. Strong leadership and dedication to excellence both inside the bank and outside in the community are the building blocks for success,” remarked Karen L. Dorway, president of the research firm. “Community banks, like Highpoint Community Bank, are fiscally-fit because they go the extra mile to help their neighbors and friends be fiscally-fit as well. In the end, Highpoint Community Bank reaps the benefits of the strong communities it helped to build,” concluded Dorway.

Highpoint Community Bank was established in 1886 and has been serving its neighbors and friends both ethically and fairly for 133 years. Today, Highpoint Community Bank operates through seven conveniently located offices in Bellevue, Caledonia, Hastings, Marshall, Middleville, Nashville and Wayland and can also be found online at highpointcommunitybank.com.

Highpoint Community Bank: “Your Hometown Bank Since 1886.”

Member of the FDIC and an Equal Housing Lender.

BAUERFINANCIAL, Inc., Coral Gables, Florida, the nation’s leading independent bank and credit union rating and research firm, has been reporting on and analyzing the performance of U.S. banks and credit unions since 1983. No institution can pay for or opt out of a BauerFinancial rating. Star-ratings are all available for free at bauerfinancial.com.

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BAUERFINANCIAL, INC. P.O. Box 143520, Coral Gables, FL 33114.

HCB Earns Highest 5-Star Superior Safety Rating!

5-Star Highpoint Community Bank:
Making a Difference in Your Neighborhood

June 2019, Coral Gables, Florida: Highpoint Community Bank, Hastings, Michigan has achieved another Superior 5-Star Rating from BauerFinancial, the Nation’s Premier Bank Rating Firm. In the 30-plus years that Bauer has been analyzing banks, there has been a rise of increasingly complicated investments as well as burgeoning regulation. Each has added another hurdle when it comes to earning a 5-Star Rating from Bauer, yet none have been a problem for Highpoint Community Bank. Not only has the bank maintained safe capital levels, well in excess of what regulators require, Highpoint Community Bank has been helping its neighbors and local businesses grow their community with prudent lending and innovative solutions – all without compromising its own financial health in the process.

“This is the beauty of community banking,” notes Karen Dorway, president of BauerFinancial. “The success of a community bank directly correlates to the success of the community it serves. Community banks don’t need exotic investment instruments to make money for their shareholders. They much prefer to invest in local businesses and reap the benefits along with their neighbors. This approach has served Highpoint Community Bank very well as Highpoint Community Bank has earned and maintained Bauer’s top 5-Star rating for 39 consecutive quarters.

Now, after 133 years, Highpoint Community Bank operates through seven conveniently located offices in Bellevue, Caledonia, Hastings, Marshall, Middleville, Nashville and Wayland and can also be found online at highpointcommunitybank.com.

Highpoint Community Bank: “Your Hometown Bank Since 1886.”

Member of the FDIC and an Equal Housing Lender.

BAUERFINANCIAL, Inc., Coral Gables, Florida, the nation’s leading independent bank and credit union rating and research firm, has been reporting on and analyzing the performance of U.S. banks and credit unions since 1983. No institution can pay for or opt out of a BauerFinancial rating. Star-ratings are all available for free at bauerfinancial.com.

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BAUERFINANCIAL, INC. P.O. Box 143520, Coral Gables, FL 33114.