Highpoint Connect

Connect with us wherever you are!

Monday–Friday: 9:00 AM – 5:00 PM ET
Saturday: 9:00 AM – 12:00 PM ET

With Highpoint Connect, securely video chat with a Highpoint banker directly from your mobile device or desktop and do almost anything you would do in a branch:

Open a new account Apply for a loan Send wire transfers
Account questions

Using Highpoint Connect

Highpoint Connect is available to use on iOS (Apple) and Android mobile devices. It’s also available on a laptop or desktop computer with a webcam.

How to use Highpoint Connect on your Laptop or Desktop Computer

01

Click the “Start Video Chat” button to initiate the online video chat. The following items are required: a functioning webcam, microphone, and one of the following supported web browsers: Google Chrome, Firefox, or the latest version of Microsoft Edge.

 

Highpoint Connect

02

Enter your name and email address, check “Agree,” and hit “Next.” Make sure your camera and audio are working correctly. Click “Next.” Highpoint Connect

03

If a Service Agent is available, select “Video Call Team” to initiate a call. Service Agents are available Monday–Friday, 8am–5pm Eastern Time and Saturday, 9am – 12pm Eastern Time. Your Service Agent is happy to help you apply for a loan, open an account, send wire transfers, or answer questions about your account. Highpoint Connect

 

How to use Highpoint Connect on your Mobile Device

01

Start the Highpoint Connect app. This app is available on Google Play and the Apple App Store.

Google PlayApp Store

Highpoint Connect

02

Enter your name and email address, check “Agree,” and hit “Next.” Make sure your camera and audio are working correctly. Click “Next.” Highpoint Connect

03

If a Service Agent is available, select “Video Call Team” to initiate a call. Service Agents are available Monday–Friday, 8am–5pm Eastern Time and Saturday, 9am – 12pm Eastern Time. Your Service Agent is happy to help you apply for a loan, open an account, send wire transfers, or answer questions about your account. Highpoint Connect