Highpoint Connect
Connect with us wherever you are!
Monday–Friday: 9:00 AM – 5:00 PM ET
Saturday: 9:00 AM – 12:00 PM ET
Start Video Chat
Watch Demo
With Highpoint Connect, securely video chat with a Highpoint banker directly from your mobile device or desktop and do almost anything you would do in a branch:
Using Highpoint Connect
Highpoint Connect is available to use on iOS (Apple) and Android mobile devices. It’s also available on a laptop or desktop computer with a webcam.
How to use Highpoint Connect on your Laptop or Desktop Computer
01 |
Click the “Start Video Chat” button to initiate the online video chat. The following items are required: a functioning webcam, microphone, and one of the following supported web browsers: Google Chrome, Firefox, or the latest version of Microsoft Edge.
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Start Video Chat |
02 |
Enter your name and email address, check “Agree,” and hit “Next.” Make sure your camera and audio are working correctly. Click “Next.” |  |
03 |
If a Service Agent is available, select “Video Call Team” to initiate a call. Service Agents are available Monday–Friday, 8am–5pm Eastern Time and Saturday, 9am – 12pm Eastern Time. Your Service Agent is happy to help you apply for a loan, open an account, send wire transfers, or answer questions about your account. |  |
How to use Highpoint Connect on your Mobile Device
01 |
Start the Highpoint Connect app. This app is available on Google Play and the Apple App Store.
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02 |
Enter your name and email address, check “Agree,” and hit “Next.” Make sure your camera and audio are working correctly. Click “Next.” |  |
03 |
If a Service Agent is available, select “Video Call Team” to initiate a call. Service Agents are available Monday–Friday, 8am–5pm Eastern Time and Saturday, 9am – 12pm Eastern Time. Your Service Agent is happy to help you apply for a loan, open an account, send wire transfers, or answer questions about your account. |  |