We are pleased to announce that our lobbies have reopened for walk-in customer service. Please visit our locations page for detailed hours of operation at each of our offices.
We are taking extra precautions and following the appropriate guidance to ensure a safe environment for our employees and guests. We kindly ask that you do the same.
- If you feel sick or exhibit signs of illness, please use one of our convenient Digital Services to bank from home or contact our Call Center at 888.422.2280.
- If you are medically able, you are required to wear a face covering in our bank buildings. You may be asked to briefly remove your mask for identification purposes.
- We ask that when entering our lobbies, please respect any and all signage which is intended to promote social distance guidelines.
Appointments are encouraged and will assist us with managing capacity limitations. Our drive-thru lanes and ITM’s are convenient “no contact” alternatives for most transactions.
Our primary concern is the health and safety of our customers and employees. Thank you for your understanding and patience.
As your community bank, our role is to provide solutions to meet the financial needs of our customers and the communities we serve. If you are concerned about your ability to make a scheduled payment, as the result of the COVID-19 effect on your employment or business, or need additional financial support, please refer to the information on our COVID-19 Resources page. We have options to meet your needs during this time.
5-Star Rated Highpoint Community Bank
Doing Well While Doing Good
June 2020: Coral Gables, Florida, BauerFinancial, Inc., the Nation’s Premier Bank Rating Firm, proudly announces that Highpoint Community Bank, Hastings, Michigan has once again been awarded its highest (5-Star) rating for financial strength and stability. Earning a 5-Star rating indicates this bank excels in areas of capital adequacy, profitability, asset quality and much more. Earning and maintaining this top rating for 43 consecutive quarters, especially in this environment, makes its accomplishment even more impressive. That makes Highpoint Community Bank an “Exceptional Performance Bank”, a status reserved for banks that have earned Bauer’s highest rating consistently for at least 10 consecutive years.
“It’s a noteworthy accomplishment in the best of times,” boasts Karen Dorway, president of the research firm. “Today, it speaks volumes. How do they do it? A solid sense of community, working one on one, providing solutions to people who need it – that’s the mark of a true community bank. Highpoint Community Bank’s team members have been right there on the front lines doing whatever they could to help their neighbors and friends throughout the pandemic. And, they’ve done it all without compromising the strength of the institution itself. That’s doing well while doing good.”
Established in 1886, Highpoint Community Bank has been dedicated to people and businesses in this community for 134 years. Today, its guiding principles and can-do attitude are more important than ever as Highpoint Community Bank continues to be there for them. Whether from one of its seven branch offices, its drive-thru, or via its website, highpointcommunitybank.com, you can trust Highpoint Community Bank to be there for you.
Highpoint Community Bank: “Your Hometown Bank Since 1886.”
Member FDIC and an Equal Housing Lender.
BAUERFINANCIAL, Inc., Coral Gables, Florida, the nation’s leading independent bank and credit union rating and research firm, has been reporting on and analyzing the performance of U.S. banks and credit unions since 1983. No institution can pay for or opt out of a BauerFinancial rating. Star-ratings are all available for free at bauerfinancial.com.
BAUERFINANCIAL, INC. P.O. Box 143520, Coral Gables, FL 33114.
HIGHPOINT COMMUNITY BANK Puts Community First
HASTINGS, MI, MAY 2020 – HIGHPOINT COMMUNITY BANK is taking proactive steps to respond to the needs of individuals and business customers directly affected by the Covid-19 pandemic. HCB stands ready to help small business customers gain access to funds.
During the past few weeks, Highpoint Community Bank has assisted 295 business customers by submitting applications to the SBA Payroll Protection Program resulting in $30,007,470 in PPP loans. This represents assistance to 3,412 employees of those businesses. Kimberly Rodriguez, owner of Step N’ Time Dance Studio in Nashville, said “HCB knocked it out of the park with preparedness and swift and effective action on our part!” HCB employees worked nonstop until all applications were completed and submitted to the Small Business Association for this COVID-19 relief funding. Mark Hewitt, agent and owner at Miller Real Estate in Hastings, said “We applied for a PPP Loan with HCB. Unchartered territory for all of us. The effort put in by HCB staff was nothing short of AMAZING!!! Dedication to your customers was clear. HCB contacted us on that Saturday evening at 7 pm and again Sunday morning as they were hammering out the applications. HCB this customer you have is For Life!!!!! Way to go!”
Mark Kolanowski, President and CEO, Highpoint Community Bank, said “I am so proud of how our team has responded to every aspect of this crisis. With the PPP program, our goal was to get funding in the hands of as many customers as possible. We knew how important this was to so many people in our community. Plain and simple, the motivation here has been wanting to help and be a part of the solution.”
In addition to supporting the business community during this unusual time in public health, Highpoint Community Bank is offering solutions for customers who are experiencing financial hardship as a result of the effect of COVID-19 on their employment. Information on the various options available for relief can be found on the website www.highpointcommunitybank.com.
April 14, 2020 – Warren, MI — every year companies throughout West Michigan compete to be ®named one of “West Michigan’s Best and Brightest Companies to Work For .” Only companies that distinguish themselves as having the most innovative and thoughtful human resources approach can be bestowed this honor. These select companies will be honored on Tuesday May 12, 2020 on a digital platform that the honorees will log into.
The winning companies also compete for 13 elite awards, one granted for each category. Also, an overall winner that has excelled in all categories will be honored with a “Best of the Best Overall” award. The elite award winners will be revealed during the digital presentation.
Winners are pooled by the size of their company. Employers with 100 or less employees are benchmarked together and are classified as Small Business; 101-300 employees are benchmarked together and are classified as Medium Business; employers with more than 301 employees are benchmarked together and are classified as Large Business. All companies, no matter their size, can be a Best and Brightest Company to Work For® resulting in Better Business, Richer Lives and Stronger Communities.
An independent research firm evaluates each company’s entry based on key measures in various categories. They include Compensation, Benefits and Employee Solutions; Employee Enrichment, Engagement and Retention; Employee Education and Development; Recruitment, Selection and Orientation; Employee Achievement and Recognition; Communication and Shared Vision; Diversity and Inclusion; Work-Life Balance; Community Initiatives; Strategic Company Performance and the Best of the Best Small Business, Medium Business and Large Business. (See following list for winners.)
The annual symposium and awards program this year will be a digital event due to the COVID- 19 virus and will begin at 9:30 a.m. with Keynote Speaker, Dr. Andi Simon – Blue Ocean Strategy. The digital awards presentation is emceed by Juliet Dragos of WZZM 13 News and Steve Kelly of NewsRadio WOOD 1300. The awards presentation will adjourn at 11:00 a.m.
West Michigan’s Best and Brightest Companies to Work For® is sponsored by Baudville Brands, Blue Cross Blue Shield of Michigan, ABC WZZM 13, Newsradio WOOD 1300 and 106.9 FM, Grand Rapids Business Journal, Davenport University, DTE Energy, Marsh & McLennan Agency LLC, The Employers’ Association, Consumers Credit Union, Meijer, uMap, Clark Hill, Right Management, Garrison Dental and SpartanNash.
To participate in the digital conference, contact the NABR at 866-321-1822 or visit www.thebestandbrightest.com.
The Best and Brightest Companies to Work For® is a program that provides the business community with the opportunity to gain recognition, showcase their best practices and demonstrate why they are an ideal place for employees to work. This national program celebrates those companies that are making better business, creating richer lives and building a stronger community as a whole. It is presented annually in several markets including Atlanta, Boston, Chicago, Dallas, Detroit, Houston, Milwaukee, San Diego, San Francisco Bay Area, West Michigan and Nationally. Nominations are now being accepted. Visit www.thebestandbrightest.com to obtain an application.
Best and Brightest Companies to Work For (888) 277-6464 * www.thebestandbrightest.com
Customers may be experiencing issues signing in and/or syncing at this time with Online Banking. This is due to the amount of people attempting to check their accounts for stimulus deposits which is creating an extensive amount of load on the system. Please know that we are working diligently with our vendor on this issue. We realize that our digital channels are the cornerstone of keeping you informed about your finances.
We will update you as improvements are made and you can once again fully enjoy the digital experience you have come to expect. Thank you for your business and support during these unprecedented times.
Highpoint Community Bank is offering a personal loan for those whose employment or business has been affected by COVID-19. Features:
- No interest, no payments for 4 months
- 0% APR* for the first 4 months, then a fixed rate of 5.25% APR* for the remainder of the term up to 60 months total
- Loan amounts up to $2,500 with terms up to 36 months
- Loan amounts $2,501 to $5,000 with terms up to 60 months
- No processing fee
- Borrower(s) must have a qualifying event: laid off or reduced hours
- Previous income prior to layoffs or reduction in hours will be considered
- Apply Now
* Annual percentage rate. Payment example: a $2,500 loan with a 32 month term at 5.25% APR will have 32 monthly payments of $83.89. A $5,000 loan with a 56 month term at 5.25% APR would have 56 monthly payments of $100.86. With 0% fee, the APR is the same as the offering rates: 0% for 4 months and 5.25% APR for the remaining term. Subject to credit review and approval.
Michigan Community Banks are there for you amid COVID-19 crisis
Today all of us in Michigan and across the country are dealing with the invisible threat of a global pandemic. We pray for a vaccine and effective treatment protocols for COVID-19 and for the swift recovery of those who are infected with or impacted by the virus.
As bankers who live and work in Michigan, we have a duty to safeguard the Michigan economy and the millions of people who rely upon it — our friends, our neighbors, and our loved ones. Michigan is our home, just like it is yours, and we will do everything we can to help Michigan residents in this crisis.
The top priority of the Community Bankers in Michigan is to protect the health and well-being of our banks, our bank customers, and every resident of our great state. Michigan community banks in all parts of the state have taken significant safety and service measures such as; expanded drive-thru banking hours and opening more drive through lanes, and keeping their bank lobbies open but often going to lobby visits by appointment to protect customers and employees. Banks have increased staffing in their call centers and expanded calling hours in many cases to help their communities. Most banks have called their business clients, farm clients, and non-profit/charity/church clients to check on their needs and have contacted local government officials to stay up to speed with the latest developments in their community. We are working with government and regulators to relax rules that will help keep bankers and customers safe – like not requiring appraisers to enter a home to complete a real estate appraisal for a mortgage for example. In addition to their responsibility to keep customers and employees safe, community banks are also making special arrangements with customers who still depend on personalized banking services such as the elderly or those dealing with disabilities.
Customers can help their banks better serve their communities by doing their part to keep banking safe for all. Clean your hands before you go to the bank or handle cash, wipe down atm’s before and after you use them, do your banking using electronic banking, use your banks web site for transactions and information, send an email with your request, or call your bank. If you have a banking need that requires a lobby visit – make an appointment with the bank and please do not visit the bank if you are sick or not feeling well. Businesses can use night deposit boxes, courier services, or armored car services provided by their bank to minimize trips to the bank. Your bank will work with you to accommodate your banking needs – call them and they will respond.
Community banks have been working around the clock to implement pandemic protocols, which address not only hygiene and cleanliness for customers and employees, testing procedures, checking back-up systems in case any critical system is impacted, and they have also looked at how to accommodate all types of customers so they can maintain access to vital banking services.
The Community Bankers of Michigan (CBM) has been in constant communication with our banks, giving them practical advice and access to resources. Our staff has been working long hours and keeping well-connected with our banks to share best practices for keeping customers well served and safe, and for making sure bank employees are informed on the best ways to serve clients while they stay safe and healthy.
Our responsibilities do not end there. Every day that our shops, restaurants and small businesses are shut down, families from all parts of Michigan face economic uncertainty. Layoffs rise and incomes decline. Communities are being hit hard. Those who escape the pandemic may still face significant economic hardships.
Communities, like people, must be kept healthy. I am very proud of the extraordinary flexibility that Michigan banks are extending to their small-business borrowers; farmers, non-profit organizations, and just recently even local municipal governmental units who are now facing revenue shortfalls. Banks are waiving certain fees or modifying repayment plans, adjusting payment due dates, or extending or increasing lines of credit to ease the pain of temporary layoffs. Michigan community banks are rising to every challenge this crisis presents.
Banks have plans for major business interruptions and they have activated them. Our Michigan banks are the strongest they have ever been and they are well prepared to serve the citizens of Michigan in this critical time. Every bank has plenty of liquidity and they are backed by the FDIC so your deposits are safe and sound in the bank. The FDIC Insurance is rock solid, safeguarding our customers’ deposits up to $250,000. The wrong thing for you to do would be to go grab a lot of cash from your bank account because you want your cash on hand. Criminals are also activating their plans and they will try to take advantage if you have a lot of cash on hand. And not just criminals who may try to steal your cash – cyber criminals are stuck in their house too, and they will be on the prowl trying to scam you so keep your wits about you. The best place for your money is in the bank!!! The banks will be there through this crisis just as they were there through the last recession. No Michigan resident lost money in a bank deposit during the last crisis and you will not lose any money on deposit at your bank in this crisis either. Our banks are even better prepared this time around and you will once again see just how important your community bank is to rebuilding your community and your businesses after this crisis is over.
The pandemic has been especially hard on the elderly and disabled. Many feel isolated as they “self-quarantine.” Their comfort and convenience are our concern. They need access to banking. It is heartwarming to learn the extent to which our community banks are working to support Michigan residents with unique needs.
As the crisis has unfolded, the CBM has been in contact with the Department of Insurance and Financial Services (DIFS), federal regulatory agencies (FDIC, Federal Reserve, OCC), our Governor’s office, Michigan Congressional Representatives, and key state legislators. Our goal is to ensure that our banks can take bold measures to serve Michigan residents and communities and all of our legislative and regulatory leaders have been very responsive and working hard to find creative solutions for your financial needs. Michigan community banks are taking extraordinary steps in these extraordinary times. They remain focused on the exceptional personal service that community banks are known for. Every person and every business has their own story and their own needs. Our Michigan community banks have the local decision making capabilities that give them more flexibility to work with their customers in these quickly changing times. They live and work in your community and they know how to best serve the needs of your community especially in the hard times.
I encourage consumers and business owners who have questions or who need special accommodations to call their local bank directly. The CBM stands ready to act along with all of Michigan’s banks. Working together with our local and state legislative leaders we will get through this crisis, no matter what it brings. We will overcome nature’s worst, and show human nature at its best, through leadership and compassion for our fellow citizens.
We are MICHIGAN STRONG!!!
President and CEO, Community Bankers of Michigan
A message to our customers.
As a community bank, our role is to provide solutions to meet the financial needs of our customers and the communities we serve. If you are concerned about your ability to make a scheduled payment, as the result of the COVID-19 effect on your employment or business, please contact us at 888.422.2280. We have options to meet your needs during this time.